Privacy Policy

Last updated: October 2026

Protecting your personal information is important to us. This Privacy Policy explains what information we process, why we use it and what rights you have.

1. Data Controller

Noi Living Real Estate LLC SOC
Trading as NOI Estate
19th Floor, The Binary by Omniyat
Business Bay, Dubai, United Arab Emirates
Email: hello@noiestate.com

2. Personal Information We Process

When you visit our website, contact us or use our services, we may process:

  • Contact details such as your name, email address and telephone number
  • Investment objectives, budget and preferred property markets
  • Messages and information from our communications
  • Contract, property and transaction information when you become a client
  • Technical information generated when visiting our website

We process personal information only where it is necessary for the relevant purposes.

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries
  • Prepare and conduct advisory consultations
  • Provide our services
  • Support property purchases and related processes
  • Comply with legal obligations
  • Operate and protect our website

Where the GDPR applies, processing is based, as appropriate, on pre-contractual steps or contract performance under Article 6(1)(b), compliance with legal obligations under Article 6(1)(c), legitimate interests under Article 6(1)(f), or consent under Article 6(1)(a).

4. Contact Form

When you use our contact form, we process the information you provide to respond to your enquiry and contact you about it.

Your enquiry is submitted electronically to NOI Estate. After successful submission, a confirmation appears directly on our website. Your email application does not open.

Your information is not automatically used for newsletters or unrelated marketing.

5. Client Relationships and Data Sharing

When providing our real estate advisory services, we process the information necessary for the agreed services and the relevant property transaction.

Where required, we share client information with banks and property developers, for example to prepare or complete a property purchase.

We also use technical providers for website hosting, email and website operations. Disclosures required by law to competent authorities remain unaffected.

6. Hosting and Technical Information

Our website is hosted on Vercel. Our domain and email service are managed through Hostinger.

Technical information such as your IP address, browser type, access time and pages visited may be processed to operate and protect our website.

The fonts and GSAP animation library used on our website are hosted locally.

7. Google Reviews

Our website displays selected Google reviews of NOI Estate. These may include star ratings, review texts and the reviewers' publicly displayed names.

We do not display profile photographs.

The reviews are incorporated directly into our website. Simply viewing them does not establish a connection to Google.

A link allows you to visit our Google Business Profile to read additional reviews. Google is accessed only when you click the link.

Further information: https://policies.google.com/privacy

8. Client Testimonials and Investment Examples

Our German-language website includes selected client experiences and examples of property investments.

These may contain written testimonials, audio recordings and information about a client's professional background, country of origin, property or investment amount.

We publish personal information with the relevant client's consent.

Consent may be withdrawn at any time with effect for the future by emailing hello@noiestate.com. We will then remove the relevant material from our website unless another lawful basis permits continued publication.

9. Cookies and YouTube

We do not use analytics or marketing cookies.

Strictly necessary technologies may be used to operate our website and save your privacy preferences.

Our Spanish-language website includes an embedded YouTube video.

If you accept “External Media” in the cookie banner, the YouTube player may be loaded directly.

If you do not consent, YouTube remains blocked. You may then provide separate consent directly at the video to play it within our website.

Loading the video may involve transferring personal information to Google. YouTube may use cookies or similar technologies.

You can withdraw your consent at any time through Cookie Settings.

Further information: https://policies.google.com/privacy

10. Data Retention and International Processing

We retain personal information only for as long as necessary for the relevant purpose or to meet legal retention obligations.

General enquiries that do not lead to a client relationship are normally deleted twelve months after the last contact. Qualified advisory enquiries may be retained for up to 24 months where necessary.

Client, contract, property and transaction documents are retained in accordance with applicable legal requirements.

NOI Estate is based in Dubai. Personal information may therefore be processed in the United Arab Emirates. International processing may also occur through technical service providers or when sharing information with banks and property developers.

Where required by law, we comply with applicable international data transfer requirements.

11. Your Rights

Where the GDPR applies, you may have rights of access, correction, deletion, restriction, data portability and objection, subject to applicable legal requirements.

You may withdraw consent at any time with effect for the future and lodge a complaint with a competent data protection supervisory authority.

For questions or to exercise your rights, contact hello@noiestate.com.

12. Data Security and Changes

We implement appropriate technical and organisational measures to protect personal information.

We may update this Privacy Policy when our services, website or legal requirements change.

13. Meta Pixel (Marketing)

With your consent to the “Marketing” category in the cookie banner, we use the Meta Pixel from Meta Platforms, Inc. to measure the effectiveness of our advertising campaigns.

This may involve sending information about your visit to our website, such as pages viewed and actions taken, to Meta. Meta uses, among other things, the “_fbp” cookie for this purpose (Meta states it expires after roughly 90 days).

This processing only takes place with your consent under Article 6(1)(a) GDPR and can be withdrawn at any time through Cookie Settings.

Further information on how Meta handles data: https://www.facebook.com/privacy/policy/